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This week on the DrMarketingTips Podcast, Jennifer shares valuable new data about the buying preferences of Generation Z consumers and outlines exactly how these 75 million American
Ep. 178 | 25 Ways to Improve the Patient Experience (Part III)
This week we are continuing our theme of bringing you 25 (more!) ways to improve the patient experience. From enhancing your patient parking to accurately communicating office
National Conference Features Insight Prez as Digital Communication Expert
The Medical Group Management Association (MGMA), one of the nation’s premier associations for medical practice leaders and professionals, featured our very own Jennifer Thompson, president of Insight
Ep. 177 | 8 Top Social Media Marketing Tools for Medical Practices
The world of social media marketing is becoming more technical and complicated over time. There are a lot of tools out there, but which ones are worth
Ep. 176 | 25 Ways to Improve the Patient Experience (Part II)
In this week’s episode, we share another 25 ways you can elevate your patients’ experience to a whole new level. Since Part I of our 25 Ways
Ep. 175 | The 5 Most Impactful Trends on Social Media Today
“Fine is the f-bomb of customer service.” Shep Hyken The numbers don’t lie: poor customer service costs businesses more than $75 billion a year according to a
Ep. 174 | 25 Ways to Improve the Patient Experience (Part I)
Make no mistake about it: a patient’s perceived overall experience at your practice will make or break your reputation online and be the most critical factor in
Ep. 173 | Tired of Marketing Your Practice? Do This Instead
If you’re like most practice managers, you’ve gone to great lengths and have even jumped through a few hoops trying to bring new patients through the door—all


