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Ep. 172 | Avoid 1-Star Reviews By Getting Back to These Basics
You’ve spent countless hours, blood, sweat, and tears, not to mention boatloads of money to market your medical practice, yet another 1-star review has hit you smack
Ep. 171 | Shady Practices You Need to Watch Out For
Have you received an invoice in the mail to (urgently) renew your website domain name before it expires tomorrow? Or a frightening report card claiming your practice
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Jennifer Thompson speaking about managing and marketing your online reputation at SROA’s 35th Annual Meeting The most recent edition of Radiation Oncology News, a national
Ep. 170 | Enhancing Your Communication: How to Be a Boss to Boomers and Millennials
What does having a multigenerational workforce have to do with marketing your medical practice, creating a positive office culture and improving the overall patient experience? Everything. Whether
Ep. 169 | The Secret to Improving Patient Experience and Boosting Patient Engagement
Engaged patients have better outcomes, lower cost of care, and better overall satisfaction. And a key driver of patient satisfaction is developing a culture beyond clinical care
Ep. 168 | What You Need to Know Before Agreeing to Do A Webinar (or Any Other Bright New Idea)
So, your doctors like to come to you (with a gleam in their eye) to ask your thoughts on them doing a webinar or some other idea
Key Benefits of Engaging Your Employees (and How to Do It)
“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. No
Ep. 167 | How to Craft a Simple Strategic Planning Session to Grow Your Practice and Improve Employee Morale
Benjamin Franklin once said, “If you fail to plan, you are planning to fail.” It’s easy to get bogged down in the day-to-day busyness and stress of
