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This week on the DrMarketingTips podcast, Jennifer and Corey discuss the latest Google update and how it may impact the healthcare industry as a whole from a
Ep.185 | Is the Investment in Your In-House Marketing Team Leading to Diminishing Returns?
In this episode of the DrMarketingTips podcast, Jennifer sits down with independent radiation oncologist Dr. Maneesh Gossain to discuss his office's latest marketing challenges. In today's internet-focused
Ep. 184 | Engaging your employees can pay huge dividends – literally.
In this week’s episode of the DrMarketingTips Podcast, Corey and Jennifer discuss exactly how one practice increased online appointment requests by 143% in only six weeks without
Ep. 183 | Deliver Customer Service Like the Ritz-Carlton
This week on the DrMarketingTips podcast, Jennifer and Corey discuss how your medical practice can achieve Ritz-Carlton-like patient care standards by making small, incremental changes in how
Ep. 182 | Duke Eye Center Did This and It Changed Their Practice
Replacing employees can cost upward of 50% of the employee’s annual salary, not to mention the headache and lost productivity to your medical practice. Having a gameplan
IMG President Speaks at ASOA as Social Media Customer Service Expert
The American Society of Ophthalmic Administrators (ASOA), an organization that empowers ophthalmic leaders to elevate the business of ophthalmology through education, innovation, support, and collaboration, hosted Insight
Ep. 181 | Current Trends Medical Practice Administrators Need to Do Something About
Back from the ASOA (American Society of Ophthalmic Administrators) Annual Conference in sunny San Diego, CA, Jennifer and Corey share their insights and takeaways in this week’s
Ep. 180 | 25 Ways to Improve the Patient Experience (Part IV)
This week, we introduce the final installment of our four-part series which now totals more than one hundred different action items to improve the patient experience at
