We’re going to run your NPI, license number and a few other goodies through our software to pinpoint every place on the internet where there’s a profile about you and your practice. We’ll then go in and make sure your information is correct and up to date on these sites. This includes verifying that your headshot is current, making sure your specialties are there, checking your insurance listings, etc. If you choose a plan that includes monitoring, then we’ll let you know anytime somebody reviews you online, good or bad. We monitor over 100 websites for online reviews and generally we see whatever pops up within 24 hours. If you decide to go all-in with our top plan, then we’ll actively manage your reviews, work with your staff to provide timely responses to negative reviews online and even get them removed (when possible). We can even include a nice widget on your website to showcase all your 4 and 5-star reviews. Finally, for those with the top plan, we’ll give you the option of participating in our custom solution for getting more positive reviews from your patients while addressing the negative ones before your patient feels like going to Facebook and sharing how long they had to wait or how they didn’t feel like the doctor spent enough time with them. In other words, we’ll actively work to engage the patient and encourage them to post a happy, visible response that will boost your overall reputation; and if they weren’t happy, we give them a place to vent without damaging your public ratings.