In this episode of the DrMarketingTips Podcast, Jennifer and Corey discuss several key 2021 customer service trends in healthcare and share tips on what you should be prepared for in the near future. Tune
What happens when marketing messages, as good-natured as they may be, don’t align with the actual patient experience? Negative reviews. Upset patients. Deflated staff. The list goes on. Luckily, fixing a disconnect between marketing
In this episode of the DrMarketingTips podcast, Keith Landry, host of our sister show, Growing a Successful Orthopedic Practice Podcast, sits down with Congressman Darren Soto, U.S. Representative of Florida’s 9th Congressional District, for
In this episode of the DrMarketingTips Podcast, Corey is joined by Justice Mitchell, chief medical officer (CMO) of a large ophthalmology practice by day and marketing agency owner by night, to share tips to
Shots fired! Apple is changing the way data sharing works within apps and Facebook is not happy about it. As part of their iOS14 update, Apple will soon require users to opt-in to data
In this episode of the DrMarketingTips Podcast, Jennifer and Corey bring you a handful of social media reflections and predictions for the year ahead. Find out their biggest takeaways from the year that shall
In this episode of the DrMarketingTips Podcast, Jennifer and Corey bring you a handful of social media reflections and predictions for the year ahead. Find out their biggest takeaways from the year that shall
You may not often think of your medical practice as a brand, but it is! Every member of your team, and every patient interaction creates the perception of your practice - that is your
As a result of the pandemic, we saw technology play an increased role in just about every level of patient acquisition, scheduling, and communication. Patient expectations continue to evolve, and your marketing efforts must
Why are patients deferring care during COVID?What can practices do now to market their patient readiness?Are your patients afraid to visit your practice? The Medical Group Management Association (MGMA) reports 87% of your customers are
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