In this episode of the DrMarketingTips Podcast, Jennifer and Corey discuss several key 2021 customer service trends in healthcare and share tips on what you should be prepared for in the near future. 

Tune in to discover:

  • What technology and COVID have done to digital customer service 
  • Why marketing and operations have to work closer than ever before 
  • How shifting communication preferences impact workflow and staff training 
  • The big deal regarding response time 

Free Healthcare Awareness 2025 Calendar

Nearly every month of the year has a health holiday or observance, and there are also a number of awareness months that your patients and staff would love to know about. You also don’t want to miss chances to celebrate with your practice’s followers.

Free Healthcare Awareness 2025 Calendar

Nearly every month of the year has a health holiday or observance, and there are also a number of awareness months that your patients and staff would love to know about. You also don’t want to miss chances to celebrate with your practice’s followers.

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