In this episode of the DrMarketingTips Podcast, Jennifer and Corey discuss several key 2021 customer service trends in healthcare and share tips on what you should be prepared for in the near future. 

Tune in to discover:

  • What technology and COVID have done to digital customer service 
  • Why marketing and operations have to work closer than ever before 
  • How shifting communication preferences impact workflow and staff training 
  • The big deal regarding response time 

Free 2021

Strategy Template & Healthcare Holiday Calendar

Create and execute a marketing strategy for your practice with our must-have 2021 Marketing Strategy Template & How-to Guide. PLUS never miss another healthcare observance with the included all-in-one 2021 calendar.

Get Yours Today

Free 2021

Strategy Template & Healthcare Holiday Calendar

Create and execute a marketing strategy for your practice with our must-have 2021 Marketing Strategy Template & How-to Guide. PLUS never miss another healthcare observance with the included all-in-one 2021 calendar.

Get Yours Today

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