When a Negative Patient Review Should Trigger an Attorney ConsultationNothing says Monday like an inbox of negative patient reviews.  But, what can you do about negative reviews and when should you say, enough is enough?  

In this week’s episode of the DrMarketingTips Podcast, Jennifer sits down with Dr. Jeff Segal, neurosurgeon turned attorney turned entrepreneur. Dr. Segal shares exactly how physicians should handle negative online reviews and what you should consider in order to avoid costly litigation.  

Tune in to this week’s episode for these valuable insights:

  • When physicians should seek the advice of an attorney
  • What exactly is the best approach for dealing with negative reviews online
  • How to safely respond to reviews without violating HIPAA
  • Examples of how to de-escalate conflict so your patients will remove negative reviews

About Dr. Segal

Dr. Segal is a board-certified neurosurgeon who trained at Baylor College of Medicine. Dr. Segal also graduated from Concord Law School with highest honors. Dr. Segal is a partner at the Byrd Adatto law firm.

Dr. Segal launched Medical Justice in 2002. Medical Justice is a physician-based organization focused on keeping doctors from being sued for frivolous reasons. Dr. Segal also founded eMerit to help doctors protect and preserve their reputations – particularly online. 

Dr. Segal has established himself as one of the country’s leading authorities on medical malpractice and online reputation.

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Get Your Free 2020 Marketing Strategy Template & How-to Guide

Take the first step to successfully attract and retain patients in 2020 with a detailed plan for getting your practice in front of the right patient, in the right place at exactly the moment they are looking for you.

Download Now

Get Your Free 2020 Marketing Strategy Template & How-to Guide

Take the first step to successfully attract and retain patients in 2020 with a detailed plan for getting your practice in front of the right patient, in the right place at exactly the moment they are looking for you.

Download Now

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