Have you received an invoice in the mail to (urgently) renew your website domain name before it expires tomorrow? Or a frightening report card claiming your practice listings aren’t up to date on the
Our clients always ask us what we see on the horizon (or around the corner) when it comes to marketing their medical practice. They want to know what they could be doing that they’re
We get questions all the time about patient satisfaction surveys and whether or not they’re worth the effort and money. Let’s be clear: the goal of any patient survey is to build better doctor-patient
Like it or not, social media is here to stay. It’s where you can find your friends, where your family is, and, you guessed it, where your current and potential patients are. Use of
Social media has not only emerged as a THE platform for reaching potential patients, but has become the go-to choice for those of us expecting instantaneous 24-hour feedback, referrals from our peers, a place
This past month, several thousand healthcare strategy professionals met at the Orlando World Center Marriott for the annual SHSMD conference to discuss strategies in healthcare including best practices and emerging trends. Although we couldn’t
Just when you think you’ve finally gotten your head around why you need to be on social media (because it’s one of the most cost-effective ways to reach new patients and engage with current
Gone are the days when a company’s customer service hotline or a website comment box were the most popular avenues for customer feedback. Things are just a little more social these days. In this week’s
