Online Reviews, Patient Decisions, and What it Means for You Patients rely on digital resources 2.2x more than provider referrals when choosing a healthcare provider according to Press Ganey’s Consumer Experience Trends in Healthcare 2021 survey. 

Today, the modern patient journey is vastly different than it was even a few years ago. In other words, if you want to attract and retain patients you need to ensure your online reviews and directory listings on places like Google My Business are doing a good job at telling the story of your practice.

So, how can you do that? 

In this episode of the DrMarketingTips Show, hosts Jennifer and Corey share strategies to manage and improve online reviews for your medical practice and discuss the impact negative reviews can have on your bottom line. 

Tune in to discover:

  • The long lasting effects of a bad star rating 
  • How marketing should be working with operations today and in the future
  • Tips to improve your online reviews 
  • Statistics around reviews and referral leakage from Press Ganey

This podcast is part of our 2022 Healthcare Marketing Trends and Predictions series.

New Show Alert

Kind of. We’ve rebranded the DrMarketingTips Podcast as the (creatively named) DrMarketingTips Show. That’s right, you can now catch all the DrMarketingTips Show content, statistics, anecdotes, and examples on YouTube or by clicking on the play button below. 

Free 2022

Strategy Template & Healthcare Holiday Calendar

Create and execute a marketing strategy for your practice with our must-have 2022 Marketing Strategy Template & How-to Guide.

PLUS never miss another healthcare observance with the included all-in-one 2022 calendar.

Get Yours Today

Free 2022

Strategy Template & Healthcare Holiday Calendar

Create and execute a marketing strategy for your practice with our must-have 2022 Marketing Strategy Template & How-to Guide. PLUS never miss another healthcare observance with the included all-in-one 2022 calendar.

Get Yours Today

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