Online advocates promote your practice in organic, SEO friendly ways and they can help drive dozens (maybe even hundreds) of friends and family members through your doors using the Internet. Did you know searching for
If you're a medical marketing professional, follow these tricks for engaging your next patient in the community.
How can you maintain a personal touch on reputation management sites? As more patients shift to voicing their opinions online, medical practices are faced with claiming, updating, monitoring and responding to feedback across more sites
Patients said phone calls were the worst part about the office experience. So, we thought, “How can we make phone calls better for our client and their patients?” Now that it’s not just about
Have you ever wanted to unlock the analytics and customization options that come with claiming your practice on Yelp? Do you have 5 minutes to spare? Then you’re in the right place. Let's show
Online Reputation Management (ORM) is on the minds of practice administrators and physicians across the country in practices of every size – and with good reason. So, when a notable healthcare marketing / social media
My husband had a follow up appointment last week with his cardiologist. We’ll call him ‘Dr. M.’ After driving nearly an hour and taking half the day off work, we walked into the office
Do your patients know about all of the services and healthcare solutions your practice offers? If not, do you need some easy-to-use ideas to take advantage of your captive audience (ya know, those people
Does your office conduct training for new hires? Not just the “here’s what you’ll be doing and how to do it” training; but the “here’s how we expect you to act and thrive in
We get questions all the time about patient satisfaction surveys and whether or not they're worth the effort and money. Are they completely valid? Of course not. But, they can help identify certain trends within your
