Is your practice only half full most of the time? What if one of the keys to help you increase patient retention was simply having contact information in an easily accessible place? We don’t mean buried
How can you maintain a personal touch on reputation management sites? As more patients shift to voicing their opinions online, medical practices are faced with claiming, updating, monitoring and responding to feedback across more sites
Patients said phone calls were the worst part about the office experience. So, we thought, “How can we make phone calls better for our client and their patients?” Now that it’s not just about
Have you ever wanted to unlock the analytics and customization options that come with claiming your practice on Yelp? Do you have 5 minutes to spare? Then you’re in the right place. Let's show
As cheesy and overused as that phrase is... it’s hard to deny. Information has the power to make or break your practice; but in this day and age, the name of the game is information
Do your patients know about all of the services and healthcare solutions your practice offers? If not, do you need some easy-to-use ideas to take advantage of your captive audience (ya know, those people
More than 15 years ago, Dr. Brent Baldasare opened his chiropractic office in the corner of a shopping center at the edge of a growing university. He became a chiropractor after suffering a lower back injury, resulting
Patients are not customers...right? Have you ever stopped to think about what differentiates a patient of your practice from a customer of a business? A recent article written for KevinMD.com suggests patients are, in fact,
In today’s world, one unsatisfied patient with a computer and an axe to grind can seriously damage your online reputation. Understanding the role that employees play in managing your reputation is critical to protecting
