Employees. They're awesome, they help us get stuff done. They're like family. We can't live without them, right? Whatever thought comes to mind when you think of employees, the fact is that your busy medical
Quick. What’s your most valuable marketing resource after your current patients? Your employees. We recorded this week’s episode in Cleveland, Ohio at the Content Marketing World 2016 conference, where the nation’s top marketing and HR
Do you use your employees to help brand your practice? Want to know how you can increase staff loyalty and branding power in the community without creating a lot of work for you - or
Do you rely on outside teams, vendors or contractors to help your practice’s marketing machine run? We all work with some rotating cast of designers, printers, promotional product reps, digital advertising agencies, and on and
Let’s face it. Millennials are taking over the world. As Baby Boomers continue to retire, they are being replaced by millennials. In the workplace, priorities, ethics and motivations are changing as this new generation
Odds are, your new patients are unsure about what’s going on, a little nervous about seeing the doctor and all they want to do is be reassured they are going to have as good of
What are some easy ways to find the right talent for your office? How can you get the most out of your employees? We share some surefire strategies when it comes to finding, creating and
Patients said phone calls were the worst part about the office experience. So, we thought, “How can we make phone calls better for our client and their patients?” Now that it’s not just about
Does your office conduct training for new hires? Not just the “here’s what you’ll be doing and how to do it” training; but the “here’s how we expect you to act and thrive in
In today’s world, one unsatisfied patient with a computer and an axe to grind can seriously damage your online reputation. Understanding the role that employees play in managing your reputation is critical to protecting
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