Understanding the Role Between Happy Employees and Patient Satisfaction
In today’s world, one unsatisfied patient with a computer and an axe to grind can seriously damage your online reputation. Understanding the role that employees play in managing your reputation is critical to protecting your doctors and your practice.
In this episode we discuss how you can improve employee morale and leverage happy employees to generate more satisfied patients and brand advocates for your practice.
How to leverage the right kind of relationships to grow your practice
The ways happy employees and patient satisfaction are forever linked
The effectiveness of defining the difference between inside and outside marketing
How to make yourself memorable
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