In today’s world, one unsatisfied patient with a computer and an axe to grind can seriously damage your online reputation. Understanding the role that employees play in managing your reputation is critical to protecting your doctors and your practice.
In this episode we discuss how you can improve employee morale and leverage happy employees to generate more satisfied patients and brand advocates for your practice.
Today we’re joined by Michelle Lee, President of Avery Partners & DDS Staffing.
Tune In to Discover:
- How to leverage the right kind of relationships to grow your practice
- The ways happy employees and patient satisfaction are forever linked
- The effectiveness of defining the difference between inside and outside marketing
- How to make yourself memorable
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