customer service Archives - Insight Marketing Group

Getting the Most Out of Every Phone Call to Your Practice

MarketingInsights2018-02-22T17:58:04+00:00

Patients said phone calls were the worst part about the office experience. So, we thought, “How can we make phone calls better for our client and their patients?” Now that it’s not just about

Getting the Most Out of Every Phone Call to Your PracticeMarketingInsights2018-02-22T17:58:04+00:00

Your Patients Are Losing Patience

MarketingInsights2018-02-22T15:08:56+00:00

My husband had a follow up appointment last week with his cardiologist. We’ll call him ‘Dr. M.’ After driving nearly an hour and taking half the day off work, we walked into the office

Your Patients Are Losing PatienceMarketingInsights2018-02-22T15:08:56+00:00