Websites like Healthgrades, Vitals and Yelp contribute greatly to your online reputation, especially because 92 percent of buyers regularly check reviews online before making a purchase or service decision. If that wasn’t enough, a study conducted by the University of Michigan found 59 percent of people find those sites “somewhat important” when choosing a doctor.
If you have ever tried to maintain, manage and monitor your physicians’ online reputation you know it can frustrating, confusing and time-intensive. That’s where relationships with these companies can come into play, saving you valuable time, money and headache.
In this episode, Corey and Jennifer discuss the many challenges and pitfalls associated with online reputation management. They are joined by Danielle, a member of the team who specializes in online reputation management for physician offices and works directly with companies like Healthgrades, Vitals, RateMDs and Yelp.
Tune In to Discover:
- The value of building relationships with Healthgrades, Vitals and RateMDs
- Tricks to capitalize on positive reviews left on social media channels
- Recent changes in policy at Healthgrades, RateMDs and others
- How to deal with negative reviews and encourage more positive feedback