You never think it can happen to you, your office, or your employees.
Although you can never expect when a crisis situation will arise, you can at least be prepared when it does with our immediate crisis response tips discussed in this podcast.
In this episode we answer a few common questions, such as what you can do if the roads leading to your office are closed and how to communicate with patients and remain sympathetic to the community at large.
As background, the recent terror attack on the Pulse Nightclub in Orlando his very close to home for us. Our main office is based in Orlando and we have several clients in the immediate area of the tragedy. We have been so, so inspired by the outpouring of love and support throughout the community and the world since the incident. It’s because of what happened, and the steps we had to take for clients, that we decided to record this episode.
The tips we discuss do not relate specifically to a terrorist attack or a large scale crisis and can be used when facing any sized emergency.
Tune In to Discover:
- Our 5-step immediate crisis management plan for medical practices
- What you should do within hours of your emergency
- How to be sensitive to the community and still communicate effectively
- Whether it’s appropriate for your medical practice to make a public statement