Excellent Patient ServiceWhat are some easy ways you can improve patient service and satisfaction from the moment they walk in for their appointment? In this audio blog we share a few tips every office should share with front desk staff today.

For this exercise, we take the role of a patient that has never been to your office. Odds are they’re unsure about what’s going on, a little nervous about seeing the doctor and all they want to do is be reassured this will be a good experience.

So how can your staff do that within 3 minutes of them walking in the door? Listen to the replay, or download to your iPod/mp3 player using the links below.

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