Is your clinic schedule littered with open appointment slots, appointment no shows or cancellations? Do you have an empty waiting room like the one pictured here? If so, you may need a little help with patient retention, and wouldn’t you know it, that’s exactly what this audio blog is about.
Odds are, you probably have all of the contact information for all of your patients, right? It’s buried somewhere in your medical records.
So, how can you leverage that information to increase patient retention? Listen to this 10-minute audio blog to discover:
- The 4 most important pieces of data you need for every patient
- Why patients don’t respond to phone calls (and how you can still get through to them)
- The importance of communicating with patients the way they want to be communicated with
- Why sending email newsletters helps increase both patient retention and new appointments
Listen to the replay, or download to your iPod using the player and download links provided.