Is your clinic schedule littered with open appointment slots, appointment no shows or cancellations? Do you have an empty waiting room like the one pictured here? If so, you may need a little help with patient retention, and wouldn’t you know it, that’s exactly what this audio blog is about.
Odds are, you probably have all of the contact information for all of your patients, right? It’s buried somewhere in your medical records.
So, how can you leverage that information to increase patient retention? Listen to this 10-minute audio blog to discover:
The 4 most important pieces of data you need for every patient
Why patients don’t respond to phone calls (and how you can still get through to them)
The importance of communicating with patients the way they want to be communicated with
Why sending email newsletters helps increase both patient retention and new appointments
Listen to the replay, or download to your iPod using the player and download links provided.
Subscribing and Rating Our Podcast
If you like what you heard, please take a few seconds and subscribe, rate and review our show on iTunes. Here’s how:
To subscribe, click this link to open iTunes on your computer or press the green “Subscribe” button under the podcast player on this page just above this message. Once you’re in iTunes, you’ll find a “Subscribe” button as denoted by the (1) on the image below. After you’re subscribed, click the “Ratings and Reviews” button (2).
Ratings and Reviews
To leave us a rating and review, select the “Ratings and Reviews” button referenced above (2). Once there, select a star rating for the show (3) and leave your brief review (4).