All Posts Under: Management & Leadership

The Lost Art of Building Relationships – Tip 1

Posted by on March 8, 2012 · Leave a Comment 

We all know that any project worth completing takes a well-stocked “toolbox” to get the job done.  Growing your business is no different.  No “tool” alone will be a fix-all, but relationship building is one that will essentially grow your practice quickly, and with little money/expertise. The problem with this tool is that many medical [...]

The Customer is Always Right – Still

Posted by on October 27, 2010 · Leave a Comment 

Let’s just come right out and say it: customer service is as integral to your practice as your medical degree is. That’s right. Before you cry blasphemy, think about your office’s most vital assets (hint: you aren’t number one). It’s your patients – or your clients, customers or whatever you want to call them – [...]

Delegate Your Way to Success

Posted by on October 5, 2009 · Leave a Comment 

By: Jennifer Thompson Effective delegation is the secret to successful leadership. The purpose is two-fold: to accomplish the task at hand and to develop the employee charged with its completion. Applied properly, it’s a technique that saves time, money, and morale, while increasing the capabilities of your human resources. Mishandled, delegation can be a catastrophic [...]