The last time you did a search on your name or practice you most likely saw a listing with a star next to your name?  Maybe three out of five stars?  Or, an excerpt of somebody describing an experience at your office? Online consumer rating sites are popping up every day and your practice is [...]

By Mal Davies One customer can equal thousands of dollars over a lifetime to your business. Consider that a customer, who spends $100 a year, if satisfied, may continue to purchase from your company over the next ten years, or longer. A yearly purchase now has the potential to generate thousands of dollars. If one [...]

By Barrett Haus Have you ever noticed the more of something you have the less you may desire it? It’s certainly human nature to thirst for what we don’t have, but once we obtain it, or even get too much of it, the motivation begins to wane. I believe many of us are at this [...]

By Richard Maladecki – President, Central Florida Hotel and Lodging Association As a whole, we Americans travel often. Generally we enjoy the experience – particularly the joy of traveling for personal or family pleasure. To enhance these experiences and to guarantee an added positive travel adventure, below find twelve proven Travel Tips for your next [...]

Have you ever heard the statement “He who fails to plan, plans to fail”? Writing a plan is not a difficult thing to accomplish, but it does take some time and some thought. So I am here to help. The first question you need to ask when creating a plan is “Where am I now?” [...]